apple pencil not working in parts of screen

Hi, my apple pencil gen 2 is not working in a big part of my ipad pro 11”.

it only happens with the pencil, my finger works fine on the screen, I have tried resetting my ipad, and it happens in all apps in the same area, if I press super hard in the area it will sometimes work but that’s it.


is their anything I can do about this?

Apple Pencil (2nd generation)

Posted on Mar 31, 2023 11:05 AM

Question marked as Top-ranking reply

Posted on Mar 31, 2023 12:48 PM

If your Pencil works in some areas of the iPad screen - but not others - the screen itself has a hardware fault.


You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Pencil:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Mar 31, 2023 12:48 PM in response to Community User

If your Pencil works in some areas of the iPad screen - but not others - the screen itself has a hardware fault.


You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Pencil:

Genius Bar Reservation and Apple Support Options - Apple

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apple pencil not working in parts of screen

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