CarPlay issues-Alpine Apple Carplay gets laggy, eventually disconnects with error

My Apple CarPlay gets laggy after some time while connected to the car. Touch inputs will take 5-10 seconds to be recognized and maps will stop updating the view. Eventually it will disconnect with an error "Unfortunately, com.ds.connectivity has stopped". When I notice the lag, toggling back to Alpine then back to CarPlay will get it to work again. I believe it has something to do with the maps, either Google or Apple, because if I leave an audio app on the screen it doesn't seem to happen. Any suggestions? I've tried power cycling everything, resetting carplay settings in both the Alpine and iPhone, updating firmware for the Alpine and IOS on my phone. Next step is to remove Google Maps and see what happens. Funny part is it only happens with the Alpine ILX407 in my Subaru, not the W650 in my pickup. Thanks!

iPhone SE (2nd generation)

Posted on Mar 31, 2023 5:46 AM

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Posted on Apr 8, 2023 1:07 PM

I too just purchased an Alpine ILX-407 and I'm having the exact same issues with my iphone and carplay particularly with Waze. I even tried purchasing a faster USB cable to no avail. Everything worked fine with my stock system so I know it's the head unit.

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Apr 8, 2023 1:07 PM in response to fish_bowl

I too just purchased an Alpine ILX-407 and I'm having the exact same issues with my iphone and carplay particularly with Waze. I even tried purchasing a faster USB cable to no avail. Everything worked fine with my stock system so I know it's the head unit.

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Mar 31, 2023 6:57 AM in response to fish_bowl

If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car.


If you need help with CarPlay - Apple Support (IN)

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Apr 8, 2023 1:10 PM in response to Rick_Shaw

Do you have google maps? I found through another forum that could be causing the issue. I went into my CarPlay settings for that radio and disabled Google maps. So far I haven’t had a problem, which leads me to believe it’s an issue with Google maps on CarPlay.

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Apr 8, 2023 1:54 PM in response to Rick_Shaw

For me disabling Google maps fixed it. I reenabled it and it went full lag again. It’s only with my phone though. My wife has an iPhone 12 and has no problem. It almost seems like a memory issue. Hope it helps you out. I’m not sure if the root is a CarPlay or Google issue.

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CarPlay issues-Alpine Apple Carplay gets laggy, eventually disconnects with error

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