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Scott.L Author

Level 1

4 points

Trying to restore iPad

# Trying to restore iPad DM***VGH keep getting waiting for iPad, tried on 2 different PC’s…different cables

[Edited by Moderator]

iPad, iOS 9

Posted on Mar 30, 2023 6:16 AM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

288,602 points

Posted on Mar 30, 2023 6:19 AM

If your iPad is not recognised, or fails to restore, try using a different USB port. Many reports seen here suggest that where the process fails when using the host computer’s USB-C port, instead using a Type-A USB port will allow the restore process to complete.

Otherwise, this support page may help with troubleshooting connection issues:

If your computer doesn't recognize your iPhone or iPad - Apple Support

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