My 12 pro iphone's ear speaker stopped working after latest software update 16.4

Did anyone experience this issue? It was working till this morning and as soon as I updated my software I can’t hear anyone on the call if I use my ear speakers, however if I put it on speaker or connect with Bluetooth devices it’s working. Any idea or help please..

iPhone 12 Pro, iOS 16

Posted on Mar 29, 2023 10:23 PM

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Posted on Apr 3, 2023 10:15 AM

Tried out all these steps on my iPhone 13 yet not working. Just to make sure I checked my iPhones status on PhoneDoctor and surprisingly 3 frequency receivers are not functional. I’m clueless about this. Is there a solution at all? I regret this update to 16.4.

2 replies

Mar 30, 2023 04:37 AM in response to Sp_kite

Hello,

Start here:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

These are the standard steps for sound issues:

1) Is the side silent mute button on? Does any red show? Slide it back and fourth.

2) How about the volume buttons? Is the volume very low? Move the buttons.

3) Is Do Not Disturb on? Go to Settings > Focus > Do Not Disturb. Is it turned on? Check the times.

4) Go to Settings > Sounds & Haptics. Check the Ringer and Alerts slider.  Try changing the sound pattern for the type of alert.

5) Go to Settings > Notifications. Is the app listed?

6) Do other sounds work? What about phone calls? Music? 

7) Volume summary:  Adjust the volume on iPhone

8) Do you have an Apple watch? Many of the notifications will go to the watch instead of the phone. Is the watch in silent mode?

9) Many notifications are partially muted when the phone is unlocked and you are using it vs. locked.

Note: you can send text messages to yourself for testing purposes.

Good luck.

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My 12 pro iphone's ear speaker stopped working after latest software update 16.4

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