No air printer found

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Level 1

38 points

No air printer found

I have an iPhone 7 and up until recently like today, I cannot print and it tells me no air printer found. Any suggestions. Can this be fixed? Thank you

iPhone 7, 15

Posted on Mar 29, 2023 2:48 PM

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Answer 1

Top-ranking reply

pjcala6 Author

Level 1

38 points

Mar 29, 2023 3:12 PM in response to Tesserax

I’ve gone onto the Hp site and checked that the air print was set to on which it is . The apple laptop computers will print but the iPad and the phones will not. Is there a setting on the phones that need to be turned on or something?

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Answer 2

pjcala6 Author

Level 1

38 points

Mar 30, 2023 10:51 AM in response to Jan Hedlund

It worked.!!!! Thank you so very much. I appreciate it.

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Answer 3

Tesserax

Level 10

152,320 points

Mar 29, 2023 2:50 PM in response to pjcala6

We have to assume that you have an AirPrint-capable printer nearby that you have successfully been printing to from this iPhone previously ... correct?

What have you tried, so far yourself, to resolve this so that we don't try offering you potential solutions that may not have already worked for you?

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Answer 4

sberman

Level 10

268,263 points

Mar 29, 2023 3:30 PM in response to pjcala6

From this article:

Use AirPrint to print from your iPhone or iPad - Apple Support

“AirPrint devices connected to the USB port of an Apple AirPort Base Station or AirPort Time Capsule, or to your computer using Bluetooth connection, can’t use AirPrint.”

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Answer 5

pjcala6 Author

Level 1

38 points

Mar 29, 2023 6:47 PM in response to Jan Hedlund

I will try it tomorrow morning. Thanks

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Answer 6

Jan Hedlund

Level 7

23,419 points

Mar 29, 2023 4:40 PM in response to pjcala6

Hi,

Assuming that all settings are OK and that your printer is an AirPrint model, you may want to try a full power-cycle sequence (do not forget the router): Power off the router, the printer, the iPad, the iPhones, the Macs, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iPad, the iPhones and the Macs. Finally, power on all other devices/computers.

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