Posted on Mar 29, 2023 02:48 PM
Here are several things you can try to troubleshoot this issue:
- Check the charging cable: Make sure that the charging cable you are using is working properly. Try using a different cable or plugging the cable into a different power source to see if that solves the problem.
- Clean the charging contacts: Use a soft, dry, lint-free cloth to clean the charging contacts on the AirPods and the case. Dirt and debris can accumulate on the contacts over time and prevent proper charging.
- Reset the AirPods: Resetting your AirPods can sometimes solve charging issues. To reset them, put both AirPods in the case, then press and hold the button on the back of the case until the LED light on the front starts flashing amber.
- Check for debris in the case: Make sure there is no debris or obstructions in the charging port of the AirPod case. Use a small brush or a dry toothbrush to clean it out.
- Check for damage: Inspect the AirPod case and charging cable for any visible damage. If there is any damage, you may need to get the case or cable replaced.
- Contact Apple Support: If none of the above steps work, contact Apple Support for further assistance. You can do so simply by select the "Support" link on the lower left-hand side of this forum's web page.