You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IPhone 11/ Screen Says: iPhone Available.

I Bought An IPhone 11 And The Screen Says:iPhone Unavailable.

And I Forgot What My PassCode Was Supposed Tobe. I Am Trying To Get The Phone Back In Order. The First Thing Todo Would Be To do Is Factory/Hard Reset The Phone And Then Change The Password. One Problem Is That I Can't Properly Factory/Hard Reset The Phone Unless The "iPhone Unavailable" Is Delt With Without Any Problems.

Now What Do You Think I Should Do?

I'm Located In NorthWest,ON,Canada Region.


"I'm Only A Freemason Hidden In PlainSight."-Supercult/Majestic13.


Posted on Mar 28, 2023 12:04 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 28, 2023 12:09 AM

I understand that you are referring to the passcode that is used to get to the Home Screen of your iPhone. I also understand that your iPhone is in the state of “Unavailable”. You will have to reset the passcode to your iPhone by following the instructions in this guide published by Apple 👉  If you forgot the passcode or if your iPhone has been disabled. You will need a computer to execute this procedure and all the data on your iPhone will be erased.


Hopefully, you have a backup created on 👉 iCloud and/or on a computer. If you do then, you can 👉Restore your iPhone from the backup file once your passcode has been reset and the iPhone has been returned to factory settings by the procedure in the link above.


If your iPhone or iPad has iOS 15.2 or higher installed, then review this guide published by Apple 👉How to remove your iPhone passcode without a computer


Axel F.

1 reply
Question marked as Top-ranking reply

Mar 28, 2023 12:09 AM in response to Supercult

I understand that you are referring to the passcode that is used to get to the Home Screen of your iPhone. I also understand that your iPhone is in the state of “Unavailable”. You will have to reset the passcode to your iPhone by following the instructions in this guide published by Apple 👉  If you forgot the passcode or if your iPhone has been disabled. You will need a computer to execute this procedure and all the data on your iPhone will be erased.


Hopefully, you have a backup created on 👉 iCloud and/or on a computer. If you do then, you can 👉Restore your iPhone from the backup file once your passcode has been reset and the iPhone has been returned to factory settings by the procedure in the link above.


If your iPhone or iPad has iOS 15.2 or higher installed, then review this guide published by Apple 👉How to remove your iPhone passcode without a computer


Axel F.

IPhone 11/ Screen Says: iPhone Available.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.