Emoji and mic icons unusable?

Hi, my Emoji and mic icons unusable after iOS 16 update on my iPhone XR, has anyone got a fix?

iPhone XR, 16

Posted on Mar 27, 2023 10:50 AM

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7 replies

Mar 29, 2023 08:58 AM in response to mark.mckay

Hi mark.mckay,


Thanks for using Apple Support Communities. We want to help make sure your device is working as expected. To help resolve unexpected behavior with emojis or your microphone, restart your device. A restart is a simple step that can resolve a variety of concerns. See how here:


1. Press and hold either volume button and the side button until the power-off slider appears.
2. The volume button is located on the left side of the device, and the side button is located on the right
3. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
4. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.

See more about those steps here: Restart your iPhone - Apple Support


If a restart doesn't resolve this, let us know more about the behavior you're seeing that. Are you unable to select the microphone or choose an emoji?


Thanks.

Mar 29, 2023 11:02 AM in response to mark.mckay

Hello mark.mckay,


To isolate the issue a bit more, we have a couple of questions. Which app(s) is this happening with? Is it only these two emojis that won’t respond? Does that area of the screen respond when using other apps?


Use emoji on your iPhone, iPad, and iPod touch - Apple Support -- Since some of the Apple apps have been a bit redesigned with iOS 16, do the steps in this article help at all?


Take care.




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Emoji and mic icons unusable?

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