steve8app Author

Level 1

4 points

account recovery method needed

this icon will not turn off even after i have set it up

iPhone 13 Pro Max, iOS 16

Posted on Mar 26, 2023 9:46 AM

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1 reply

Community Specialist

Mar 27, 2023 3:20 PM in response to steve8app

Hey steve8app,

It sounds like you're trying to start the account recovery process for your Apple ID.

If that's the case, we'd recommend reviewing this article for your options: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support

Thanks!

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account recovery method needed

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