VoiceOver Activating on Startup & Restart including Safe Mode

I'm using a 2021 M1 MacBook Pro running macOS 13.2.1. Recently, upon restart & startup, the VoiceOver utility appears at Login screen. VoiceOver is turned off in System Settings but that makes no difference. Safe Mode is the same.

Any ideas?

Posted on Mar 26, 2023 6:50 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2023 1:54 PM

Hi John Vanderlip,


You may need to change your Lock Screen settings instead to get VoiceOver to not appear where you want it.


Try following these steps to manage VoiceOver in the login window:

  1. Choose Apple menu  > System Settings, then click Lock Screen  in the sidebar. (You may need to scroll down.)
  2. Click Accessibility Options on the right.
  3. Turn off VoiceOver. You may need to enter an administrator name and password.
  4. Click Done.

Automatically use VoiceOver in the login window on Mac


That should get VoiceOver turned off for you.


Thanks for using the Apple Support Communities.


3 replies
Question marked as Top-ranking reply

Mar 27, 2023 1:54 PM in response to John Vanderlip

Hi John Vanderlip,


You may need to change your Lock Screen settings instead to get VoiceOver to not appear where you want it.


Try following these steps to manage VoiceOver in the login window:

  1. Choose Apple menu  > System Settings, then click Lock Screen  in the sidebar. (You may need to scroll down.)
  2. Click Accessibility Options on the right.
  3. Turn off VoiceOver. You may need to enter an administrator name and password.
  4. Click Done.

Automatically use VoiceOver in the login window on Mac


That should get VoiceOver turned off for you.


Thanks for using the Apple Support Communities.


Apr 9, 2023 6:14 PM in response to Rigo_O86

Thanks. I already tried that along with various other fixes including setting up a test user account on the Mac. Voiceover remains turned off yet it activates upon all restarts. I spoke with Apple and they reviewed it and asked me to do the same steps I'd already taken. I also did a screen share with them. They ended up saying they'd never see this issue and want me to take it to the Genius Bar. Good thing I have a spare Mac.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

VoiceOver Activating on Startup & Restart including Safe Mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.