How do your force Apple Health and Activity apps to sync??

My Apple Watch and Activity app shows I did 10k steps, but my Apple Health app shows I did 9k steps. I am doing a StepBet that pulls its tracking data from Apple Health and need to get these apps synced up so my steps reflect correctly in the StepBet app. How do I force these apps to sync????


I have tried updating both my phone and Apple Watch, restarting the devices and both apps multiple times, adjusting the data sources in the Apple Health app, turning Bluetooth/airplane mode on and off multiple times, etc.

Apple Watch SE

Posted on Mar 24, 2023 04:18 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2023 08:58 AM

Hello Frustrated_Apple_User222,


This page can help provide some assistance for managing Health app data: Manage Health data on your iPhone, iPod touch, or Apple Watch - Apple Support


How Health handles data from multiple sources
The Health app takes similar data from different sources, like steps recorded from your iPhone and activity from your Apple Watch, and organizes it based on where it comes from. By default, Health prioritizes data in this order:
1. Health data that you enter manually.
2. Data from your iPhone, iPod touch, and Apple Watch. 
3. Data from apps and Bluetooth devices.
When you add a new data source, it appears above all other apps and devices that contribute data in Health. You can change the order of sources at any time
View your data sources
Here's how to see which devices and apps update specific health categories:
1. Open the Health app and tap the Browse tab. 
2. Tap a category, like Activity. If you don't see the category, swipe down to reveal the search bar, then enter a category.
3. Tap a subcategory, like Steps.
4. Scroll down, then tap Data Sources & Access. Only the sources that contribute to that data type will appear. 
Here's how to see all of your sources for the Health app:
1. Open the Health app. 
2. Tap your profile picture in the upper-right corner 
3. Scroll down to Privacy, then tap Apps or Devices.
The available data sources and access for the Steps subcategory on iPhone.

 
Prioritize data sources
Here's how to choose the sources that Health uses first:
1. Open the Health app, then tap the Browse tab.
2. Tap a category, then tap a subcategory.
3. Scroll down, then tap Data Sources & Access.
4. Tap Edit.
5. Touch and hold the Change Order button  next to a data source, then drag it up or down in the list. 
6. To turn off a data source so that it doesn't contribute any more data for that category, tap the checkmark next to the source.
7. Tap Done.
If multiple sources contribute the same data type, then the data source at the top will take priority over other sources. Any new apps or devices that you add go to the top of the list automatically, above your iPhone or iPod touch. 


If you happen to need further help you may try reaching out to the Apple Support Advisors that specialize in that area here: Apple Support


Cheers.

1 reply
Question marked as Top-ranking reply

Mar 26, 2023 08:58 AM in response to Frustrated_Apple_User222

Hello Frustrated_Apple_User222,


This page can help provide some assistance for managing Health app data: Manage Health data on your iPhone, iPod touch, or Apple Watch - Apple Support


How Health handles data from multiple sources
The Health app takes similar data from different sources, like steps recorded from your iPhone and activity from your Apple Watch, and organizes it based on where it comes from. By default, Health prioritizes data in this order:
1. Health data that you enter manually.
2. Data from your iPhone, iPod touch, and Apple Watch. 
3. Data from apps and Bluetooth devices.
When you add a new data source, it appears above all other apps and devices that contribute data in Health. You can change the order of sources at any time
View your data sources
Here's how to see which devices and apps update specific health categories:
1. Open the Health app and tap the Browse tab. 
2. Tap a category, like Activity. If you don't see the category, swipe down to reveal the search bar, then enter a category.
3. Tap a subcategory, like Steps.
4. Scroll down, then tap Data Sources & Access. Only the sources that contribute to that data type will appear. 
Here's how to see all of your sources for the Health app:
1. Open the Health app. 
2. Tap your profile picture in the upper-right corner 
3. Scroll down to Privacy, then tap Apps or Devices.
The available data sources and access for the Steps subcategory on iPhone.

 
Prioritize data sources
Here's how to choose the sources that Health uses first:
1. Open the Health app, then tap the Browse tab.
2. Tap a category, then tap a subcategory.
3. Scroll down, then tap Data Sources & Access.
4. Tap Edit.
5. Touch and hold the Change Order button  next to a data source, then drag it up or down in the list. 
6. To turn off a data source so that it doesn't contribute any more data for that category, tap the checkmark next to the source.
7. Tap Done.
If multiple sources contribute the same data type, then the data source at the top will take priority over other sources. Any new apps or devices that you add go to the top of the list automatically, above your iPhone or iPod touch. 


If you happen to need further help you may try reaching out to the Apple Support Advisors that specialize in that area here: Apple Support


Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do your force Apple Health and Activity apps to sync??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.