sometimes does not record sound in video

Sometimes it very silent sound first 2~ sec after that good sound,sometimes don’t record sound at all,sometimes stop recording sound after half of video,which is surprising, everything always works fine in sound recording programs, there are no errors in the voice recorder either, only there are problems when recording video,iphone 13 pro,ios 16.3.1 help pls

iPhone 13 Pro, iOS 16

Posted on Mar 24, 2023 3:00 PM

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Mar 26, 2023 8:40 AM in response to hardensky

Hi hardensky,


Welcome to Apple Support Communities. Since this is an intermittent sound issue, we'd recommend trying these steps from If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support. These can help as there might be something blocking the receiver while recording.


"If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.

  1. Remove all screen protectors, films, or cases from your device. 
  2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 
  3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
  4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
  5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location."


Kind regards.

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sometimes does not record sound in video

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