Reader view on iPad not showing full article

Question

Reader view on iPad not showing full article

I subscribe to the Wall Street Journal. I look at an article through my Safari browser. The whole article appears because I am logged into my account. When I go to reader view it only shows me the part that it would display if I was not logged in. I get out of reader view and it shows me the entire article. I go back in reader view and again it only shows the part as though I was not logged in. Can anyone help me with this?

[Re-Titled by Moderator]

iPad Air 2, iPadOS 15

Posted on Mar 24, 2023 05:32 AM

Reply

Answer 1

ASTRO24

Community Specialist

Mar 25, 2023 01:28 PM in response to ITunes user in DE

Hi ITunes user in DE,

Thanks for posting in Apple Support Communities.

We understand that your paid subscription is not fully visible when using Reader in Safari. Check whether this is specific to the website. Open other websites in Reader. If this only occurs with Wall Street Journal this may be due to parameters set for use. Make sure that your iPad is running the latest available software to ensure the most recent performance fixes. Also, quit Safari and open the app again in case this is simply a software anomaly.

Quit and reopen an app on iPad

If an app isn’t responding, you can quit it and then reopen it to try and resolve the issue. (Typically, there’s no reason to quit an app; quitting it doesn’t save battery power, for example.)

1. To quit an app, open the App Switcher, then swipe up on the app.

2. To reopen the app, go to the Home Screen (or the App Library), then tap the app.

These details are located in Quit and reopen an app on iPad - Apple Support.

Regards.

Reply

Reader view on iPad not showing full article

Similar questions