Can’t turn autoplay off in Apple Music

Hello, I’ve tried everything that is suggested in this community to turn off autoplay in the Apple Music app. I don’t have the infinity symbol and I only use it for music I’ve purchased. I’ve deleted and reinstalled the app and have restarted my phone. Frankly, at this point I’m just going to delete the app and sign up for Spotify because every time I get in my car, before I can get the podcast going, music starts blasting from my speakers.

Posted on Mar 23, 2023 05:48 AM

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Posted on Mar 24, 2023 07:42 PM

I don’t have CarPlay. It connects through Bluetooth. Apple Music automatically plays when connected to any Bluetooth device. But, it’s ok. I just deleted Apple Music and am using Spotify.

2 replies

Mar 24, 2023 12:49 PM in response to Jen500

Hi Jen500,


Thanks for using the Apple Support Communities.


We understand that your music starts playing automatically once your iPhone connects to your car.


You've tried some great steps so far. We recommend reviewing If you need help with CarPlay to make sure you've tried those steps.


First, make sure that your country or region supports CarPlay and that your car supports CarPlay. If you're unsure if your car supports CarPlay, contact the vehicle manufacturer.
Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps—checking CarPlay after each step:

1. Check your connection to your CarPlay stereo:

* If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
* If you have a wireless connection, make sure that Bluetooth is turned on on your iPhone under Settings > Bluetooth. Then go to Settings > Wi-Fi, and make sure that Wi-Fi is also turned on. Tap the CarPlay network, and check that Auto-Join is turned on.

2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display and select it.
3. Restart your iPhone and your car. 
4. Make sure that Siri is on.
5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled.
6 Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7 Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.


The reason why we are recommending the steps above is because they will show you what to do if CarPlay doesn't work like you expect.


If you're still experiencing the same issue, contact Apple Support.


Cheers!

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Can’t turn autoplay off in Apple Music

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