itune cut money

Hi salome153

welcome to the Apple (user-to-user) Community

Re: "itune cut money" : "hope you can help"

Apple Support have an article online (link below) that may help:

How to see what you were charged for:

If you see "apple.com/bill" on your billing statement – Apple Support

If you are charged for a subscription you do not want:

you would need to cancel that, so you aren't charged regularly.

If you want to cancel a subscription from Apple – Apple Support

If needed:

And if the money has been deducted (not pending):

How to:

Request a refund for apps or content that you bought from Apple – Apple Support

All the best :-)

Wondering if you confirmed with the side button, so your balance updates $5 when it falls under $1.

If so, You could try re-starting your iPhone, then check your balance to see if the balance has updated. How to: Restart your iPhone - Apple Support

Else you can click the X at top right, and try again to set up Auto Reload for $10 if that is what you want.

_________

or

If needed:

How to: Add money to your Apple Account balance - Apple Support