Is anyone else annoyed the Apple Watch screen is black after 2 years? Of course no longer under warranty, thus Apple will not fix or replace without paying the cost of $300. How are customers going to have confidence in Apple products?
If you have been to Apple and they have decided it is broken and it is out of warranty when are we supposed to advise? Stuff happens.
Make sure you have tried this
The article If your Apple Watch won't charge or it won't turn on - Apple Support including the advice to Force Restart near the end of the article is the best resource for this situation.
Without knowing what model you have it is hard to advise whether to accept the replacement for $300 or buy a new SE for $259. If it's a 5,6,7 then go for the replacement. If it's a 3 then don't. Get the SE it's better.
Thank you.
I have visited the Genius Bar. I was told the issue is hardware and I have performed the force restart numerous times, to no avail.
The issue isn’t what model I have or what to replace the watch with. It is the fact I have had the watch for two years and it’s barely used. The other issue is Apple. What type of service is this; the watch is two years old and no longer works due to Apple hardware malfunctions, not mine. I’m to come out of pocket to replace or fix it? How is anyone to how confidence in Apple products year after year?
Stuff happens? No, Apples hardware, not the customer.
If a Tesla or any other product used daily failed after 2 years, would you question the price and service?
Your options vary. UK and Europe you would be still be under warranty. I guess you are in USA and you get 12 months unless you upgraded to AppleCare+ and renewed it.
at least 99/100 Apple watches will live on for many years.
My options are to replace the watch for $300, I have already purchased for $400. That’s a $700 watch. OR purchase a new Apple Watch for $300 and purchase additional AppleCare at a monthly cost and still have a cost should anything occur.
Apple needs better service.
You can let Apple know here https://apple.com/feedback
as they don't read these posts.,
My friend, that's life. And life is particularly hard for consumers in USA.
Apple Watch Black Screen
