Why is my external SSD so slow at writing?

Hi there,


I recently (a week or so back) purchased a Mac Mini M2 Pro and all has been fine with it so far. It's running an HP U32 4K monitor with no problems and all external peripherals (keyboard and mouse and so on) are working fine too.

I've just gone and bought an M2 NVME SSD (WD Blue SN570) and an external enclosure for the drive and connected it to the Mac Mini. This is where things go bad unfortunately :-(

The write speeds I was getting with the drive were utterly appalling so I initially thought there could either be something wrong with the drive or perhaps the enclosure. I didn't have another enclosure but borrowed one from a friend which definitely works fine. Put the WD drive into that and same thing, really slow write speed. I was about to return the drive when I tried reformatting it. It was formatted as APFS but I tried MacOS Journaled instead.

I 'thought' this had done something as when I tried to copy a file across it went really quickly so thought it was something to do with APFS however that doesn't seem to be the case. The reason being that any smaller files (around 130MB or so) copy across really quickly but higher file sizes (I tried one at around 500MB) take an absolute age to copy. I could literally copy 50 x 130MB files across in the time it takes the 500MB one to copy!


This has led me to thinking that the drive and enclosure are fine but there's something wrong with either the Mac Mini or Ventura?

I'm not too sure what else to do to test all of this to find out exactly what's going on though so if anyone has any thoughts possibly on what I can do to figure it all out then I'd definitely be all ears, thank you.

I want to use the drive for video files and as it is at the moment it's just not usable at all unfortunately :-(

As I say though it only appears to have a problem with files over a certain size. I'm not sure of the exact size but seems to slow down to an almost compete stop at around the 400-500MB file size for some reason.


From my very limited amount of testing I'm fairly certain this is just a write issue and not read because when I do manage to copy a large file across (which takes ages!) then copying it back across from the external drive to the Mac is really zippy. Only seems to be writing larger sized files to the drive which is an issue.


If anyone has any ideas on this as to either what might be causing it or what I can do to test or even fix this then I'd be really grateful of any advice given.


A little more information. I was testing the disk using Blackmagic Disk Speed Test and when the disk is formatted using APFS then Blackmagic hardly runs. It literally takes around a minute before it does anything and then shows as writing at under 40MB/s!

If I format the drive as MacOS Journaled then Blackmagic does its thing right away and I get around 900MB/s instead.

However if I say go to the Finder and try to copy a large file across (even now the drive is MacOS Journaled) then it slows right down again and only goes fast if copying smaller files across.

I also tried setting the disk as a cache disk for Screenflow (screen recording software) and that seems to me to work fine in that it writes the file to the disk continually and I end up with a really large file as you'd expect from a long screen recording.

So (and I could be completely wrong on this) it feels to me like there is something stopping larger files from being copied to the drive in the speeds that I should be able to expect of it but something like Screenflow is having no issues as it's saving in smaller increments I guess?

This is a real pain as I'm thinking that I'm going to have to return the drive and the enclosure because at the moment they're not really usable for what I need to do though I'm really not sure of what to purchase instead of them if this is either something to do with the Mac Mini or Ventura :-(


Also I've no idea if this means anything as I've not really ever looked into drives this much before as they've pretty much always just worked but when I check out the drive with the System Information app it is saying EFI File System is MS-DOS FAT32? Should it be saying that when I formatted it as MacOS Journaled or is that something completely different I'm seeing there and nothing to do with this?


I've gone into the System Information app to check what it reports the drive speed as and it is coming up as USB 3.1 and says Speed: Up to 10 Gb/s so it's not like it's somehow limited itself to USB 2 and it is definitely reporting as USB 3.


This really is a massive problem for me as I need a large drive to be able to save video files to it and this is completely unworkable as it is right now. I just copied a 1GB file to the drive and it took 1 minute 15 seconds which is highly worrying!! :-(


Any help with this would be greatly appreciated.


Many thanks,


Mark

Mac mini (M2 Pro, 2023)

Posted on Mar 20, 2023 03:56 PM

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4 replies

Mar 20, 2023 06:14 PM in response to ghr165

Sorry I meant that I know the enclosure of his works fine I've not got one of his drives to test in it but his enclosure definitely works.

Black magic shows itself writing at 900MB/s but only if the drive is formatted as MacOS Journaled however I'm not too sure what exactly Blackmagic is writing because if you try to copy a file from the Finder to the disk then it goes really slow.

Again it only goes slow if the file being copied is over a certain size, around 400mb and above. Any lower file sizes copy just fine and are pretty much immediate in doing so.

I've actually come across a couple more posts online now (one on these forums) with other people having the exact same problem and they are having the problem with existing drives that were fast but upon going to Ventura they've slowed right down.

I'm definitely leaning very heavily towards this being a system issue personally.

Mar 21, 2023 04:34 AM in response to WhirlyGuy

Note that various drives and enclosures may not always work as expected with different operating systems.


You can have drive/enclosure combos that may scream on a Windows machine and are real dogs on a Mac. The reverse can also be true with drive/enclosure combos that scream on a Mac but are dogs on a Windows machine. I have seen this quite often in enclosure/drive reviews on many sites where a reviewer will test a certain enclosure with multiple drives and get wildly varying results. Consistent results can always be an issue as well. This is a very common problem with DIY drives.


Does the vendor of your enclosure specify any preferred NVME drives for use with Macs? Some do but unfortunately many do not, especially those that sell very in expensive enclosures.


I would suggest returning the WD drive and trying a different model or manufacturer or the enclosure or both for a combo that is known to work well with Macs.

Mar 22, 2023 12:11 PM in response to WhirlyGuy

I've seen some mixed reviews for the WD Blue SSD. Keep in mind that WD and other manufacturers tend to use different internal components within their products without modifying the product model number... so even if one item works great, the next one of the same model may be terrible.


I've seen some similar reports regarding the WD Black SSD even though older reviews gave it very high marks. I think the WD Black SSD is still receiving favorable reviews.


You mentioned getting only 40MB/s....this is about the maximum speed of a USB 2 device.


Have you tried booting into Safe Mode and checking the speeds while in Safe Mode? I really cannot see the file system having that much impact on performance. Make sure when erasing the SSD that you select the whole physical SSD and not just the volume name so that it forces macOS to recreate the partition table as well when formatting the drive as APFS. If the partition boundary is not correct, then SSD performance can get extremely slow.


@woodmeister50 is correct that not all SSDs are compatible with all computers or adapters/docks/enclosures.


Make sure to disconnect all other external devices in case one of them is interfering or causing problems.



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Why is my external SSD so slow at writing?

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