iPhone 12 keeps freezing

My IPhone 12 keeps freezing. Every couple of minutes the screen just randomly freezes and I can’t do anything, when I try force resetting it, it keeps doing the same thing. I tried updating my phone, but I keeps freezing whenever I do so, is my phone done for?


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iPhone 12, iOS 16

Posted on Mar 19, 2023 10:44 PM

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Question marked as ⚠️ Top-ranking reply

Posted on Mar 20, 2023 8:29 AM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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Question marked as ⚠️ Top-ranking reply

Mar 20, 2023 8:29 AM in response to Kinger_19-

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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Mar 19, 2023 10:52 PM in response to Kinger_19-

Your iPhone is not done for, however, may be in need of a battery replacement OR you may not have enough free storage space on your iPhone.


You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings  Battery  Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


How much free space is available on your iPhone? To check, open Settings ➡️ General ➡️ About ➡️ Available. Here you should see the available free space. You should maintain at least 10GB+ to keep your iPhone running efficiently.


Axel F.

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Mar 20, 2023 2:05 PM in response to Kinger_19-

Kinger_19- wrote: "I just recently got it back in February, it’s brand new."

Good, that explains it. I asked because some here find that a persistently high maximum capacity % is due to a nongenuine iPhone battery replacement. But that's not the case with yours.


iPhone parts and service history - Apple Support


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iPhone 12 keeps freezing

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