Trashed mail

Lately on my Mac Mail, when I delete a message it goes into the Trash folder, but whenever I go to delete one or many at once permanently, I have to do it twice. I highlight the messages and hit Delete and they immediately come back and I have to repeat the procedure again.


Any thoughts?


Running OS High Sierra 10.13.6

iMac, macOS 10.13

Posted on Mar 18, 2023 5:15 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Mar 18, 2023 7:43 AM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.

1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Mar 18, 2023 7:43 AM in response to krcolson

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Trashed mail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.