I've been having this problem for about 2 weeks now. I plug my iPad/iPhone in, and both aren't recognized by the computer. I've tried everything, from resetting location and privacy settings, using different cables, updating my computer and iPad, updating my iTunes, everything. And I'm still stuck on the same page. I need some help.
iPad, iPadOS 16
That's all, right?
That's all, right?
Did all of these, I did everything, and it didn't work.
I am very aware of that.
New Info:
My iPad (iPad 10, iPad OS 16.3.1) can be recognized by my computer, but not my iPhone (iPhone 11, iOS 16.3.1). I also used a different iPhone (iPhone 13, iOS 16.3.1).
I used a different computer, and that detected the iPhone.
I used a different iPad (iPad 6)with this computer using the same cable as the iPhone, and it detected the iPad. I also used a different iPhone (iPhone 13, iOS 16.3.1), and it worked.
This is really confusing.
If your iPad is not recognised, or fails to restore, try using a different USB port. If you are experiencing difficulties when using a host computer’s USB-C port, instead try using a Type-A USB port - as this will often address the problem.
Otherwise, this support page may help with troubleshooting connection issues:
If your computer doesn't recognize your iPhone or iPad - Apple Support
taku274 wrote:
That's all, right?
Wrong.
You omitted item 8 of the article.
Already done that, didn't work.
Are you certain that you followed all the steps is the linked support document?
As LotusPilot suggested:
What did Apple Support tell you when you contacted them?
My device is up to date, using a working lightning cable, and still won't detect my device.
That is still not everything in the article.
My Computer Cannot Recognize My Device
