Have to quit and reopen Mail to see nearly every e-mail

Question

Level 1

4 points

Have to quit and reopen Mail to see nearly every e-mail

This is a more recent problem. On my MacBook Pro running Monterey 12.6.3, in Apple Mail - I'll see a list of new e-mails. The first one might open, maybe the second, but by the third, they’re all 'blank', i.e., no content appears. I either have to wait up to a minute or quit and reopen Mail. When I quit and reopen, the content of the last e-mail opened is now instantly visible, but the next one I click on will likely be blank, then I have to quit and reopen again. This problem appeared out of nowhere a couple months ago and is maddening. Any thoughts? Thanks! (I've tried rebuilding all my mailboxes. That seemed to work - for about 10 minutes. Then the problem reappeared.) Comcast is my ISP.

MacBook Pro 15″, 12.6

Posted on Mar 17, 2023 10:23 AM

Reply

Answer 1

tbirdvet

Level 6

16,807 points

Mar 17, 2023 4:24 PM in response to massbear

If your issue is that some emails do not show content then this has been reported by several users. You can review this but there is no fix yet. I have started ti use Outlook for the next few days to see if the issue disapears.

Apple Mail won't load all remote content - Apple Community

Reply

Answer 2

tbirdvet

Level 6

16,807 points

Mar 18, 2023 5:35 AM in response to massbear

Let us know after a few days if this still works. I did the same thing (I believe) in the mail app under preferences, privacy but did not last long and issue returned. Perhaps unchecking in the Network pane has a different effect but it should not.

Reply

Answer 3

tbirdvet

Level 6

16,807 points

Mar 18, 2023 8:52 AM in response to massbear

Well that did not work for me (as I thought). However, I have been testing using MS Outlook and no issues. Every time I get an email in Apple Mail without content it shows up correctly in Outlook so it is an Apple Mail issue for sure.

Reply

Answer 4

massbear Author

Level 1

4 points

Mar 18, 2023 4:45 AM in response to tbirdvet

I found a fix (at least it's working for now.) Un-checking 'Limit IP address tracking' in Network Preferences seems to have returned things to normal.

Reply

Answer 5

massbear Author

Level 1

4 points

Mar 18, 2023 11:18 AM in response to tbirdvet

Already stopped working. It lasted about 10 minutes.

Reply

Have to quit and reopen Mail to see nearly every e-mail

Similar questions