On my iPhone SE, I have assigned different ringtones and alert tones to certain contacts -- NOT custom, just the choices already included with the phone. Each time Apple does an iOS upgrade, the ringtones and alert tones return to default and I have to start over. How can I prevent upgrades from resetting the tones to the default?
iPhone SE (2nd generation)
Hello User_599,
Thanks for choosing the Apple Support Communities. We understand when updating iOS your ringtones are set to default as opposed to staying assigned.
Have you tried assigning different ringtones to see if the same thing occurs? This may be a situation in which we need to report feedback by following: Feedback - iPhone - Apple
We hope this helps.
Cheers!
I am using four different ringtones for four different users. They all get reset to the default when there is an IOS update installed. Any additional thoughts appreciated.
Hello User_599,
Thank you for letting us know that each contact has a different ringtone. From here, it might be best to Get Support directly from Apple as they may be able to delve deeper into this to come up with a solution.
Best regards.
Contact ringtones reset to default after IOS upgrade?
