My screen is black on my iPhone

My screen is black on my Iphone


[Re-Titled by Moderator]

Posted on Mar 17, 2023 05:26 AM

Reply
8 replies

Mar 17, 2023 05:35 AM in response to petrie34

See if it is a temporary glitch, performing a forced restart of your unidentified iPhone model, with these instructions:-> Force restart iPhone


If the issue persists, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Mar 17, 2023 06:43 AM in response to petrie34

Have you tried force restart it ?

Try to force restart your iPhone 13 by this steps:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.


if the screen still black, The screen curtain may be enabled, this is an accessibility Feature Subsidiary to the voice over , to turn it off , press three times on the screen with three fingers, if the screen is turned on let me know to give steps to turn off the voice over.


if you tried all that and still need help your iPhone might need a service, check this link to see the nearest store or AASP (Apple Authorized Service provider)☞ Find Locations - Apple


Mar 17, 2023 06:47 AM in response to petrie34

Follow these steps, testing after each step:


If that didn’t work, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?


Click ▶︎ Check Repair Status. 🔧

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My screen is black on my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.