Can’t turn off WhatsApp background activity

my half was consumed by WhatsApp’s background activity and when i tried to turn it off the setting was not changing it was in grey colour

i also check background activity changes in content and privacy restrictions and background apps activities the changes were allowed so can any one help me my phone is 14 pro

iPhone 14 Pro, iOS 16

Posted on Mar 16, 2023 07:47 PM

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Question marked as Top-ranking reply

Posted on Mar 19, 2023 07:23 AM

Hi harman6666,


Thanks for connecting with us here in Apple Support Communities. Have you had the chance to restart your iPhone since noticing this behavior? We ask because it may help to address the issue you're facing. You also want to make sure that you're running the latest iOS version. This can be verified in Settings > General > Software Update. If not, please update iOS: Update your iPhone or iPad - Apple Support


As far as turning off Background App Refresh, are you following these steps? Go to Settings > General > Background App Refresh and select Wi-Fi, Wi-Fi & Cellular Data, or Off to turn off Background App Refresh entirely.


Keep us posted.


Thanks.

1 reply
Question marked as Top-ranking reply

Mar 19, 2023 07:23 AM in response to harman6666

Hi harman6666,


Thanks for connecting with us here in Apple Support Communities. Have you had the chance to restart your iPhone since noticing this behavior? We ask because it may help to address the issue you're facing. You also want to make sure that you're running the latest iOS version. This can be verified in Settings > General > Software Update. If not, please update iOS: Update your iPhone or iPad - Apple Support


As far as turning off Background App Refresh, are you following these steps? Go to Settings > General > Background App Refresh and select Wi-Fi, Wi-Fi & Cellular Data, or Off to turn off Background App Refresh entirely.


Keep us posted.


Thanks.

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Can’t turn off WhatsApp background activity

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