Never feature in auto-lock missing

Running iOS 16.3.1 on my iPad and iPhone.

While in the auto-lock feature, the never lock option is missing on both the iPhone and iPad.

How do I get this feature back?

I need the never feature on my iPad when in use at times because I do not want it to lock....


Thank you in advance...

iPad Air (3rd generation)

Posted on Mar 15, 2023 12:38 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2023 01:36 PM

lvbassistcjs wrote:

Running iOS 16.3.1 on my iPad and iPhone.
While in the auto-lock feature, the never lock option is missing on both the iPhone and iPad.
How do I get this feature back?
I need the never feature on my iPad when in use at times because I do not want it to lock....

Thank you in advance...

Do you have a corporate exchange account installed on your ipad and phone, if you do that is the reason why there is no never for auto-lock, company policy.

5 replies
Question marked as Top-ranking reply

Mar 15, 2023 01:36 PM in response to lvbassistcjs

lvbassistcjs wrote:

Running iOS 16.3.1 on my iPad and iPhone.
While in the auto-lock feature, the never lock option is missing on both the iPhone and iPad.
How do I get this feature back?
I need the never feature on my iPad when in use at times because I do not want it to lock....

Thank you in advance...

Do you have a corporate exchange account installed on your ipad and phone, if you do that is the reason why there is no never for auto-lock, company policy.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Never feature in auto-lock missing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.