Passcode now changed

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Level 1

37 points

Passcode now changed

Whenever my face was partially blocked (scarf, hat, etc...) my Face ID wouldn't activate. Sometimes I just decides it wants the passcode regardless.

Well it suddenly asked for an update on the passcode.

It used to be 6 numerical digits which was quick and easy. But now it asked for 5 numerical digits, 5 alphabetical digits, and a symbol.

I have to type in 11 digits now. This is really awkward now and is difficult to access in a pinch when Face ID isn't recognizing me. Is there a way to go back to just 6 digits?

iPhone 13, iOS 16

Posted on Mar 14, 2023 6:06 PM

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Answer 1

Top-ranking reply

Axel Foley

Level 10

149,592 points

Mar 14, 2023 6:39 PM in response to Kaijuman

You can try and change the passcode and return it back to six numberical digits.

Open Settings ➡️ Face ID & Passcode ➡️ Change Passcode ➡️ Passcode Options: Here, you can:

Tap Custom Numeric Code to use a numbers-only passcode that's of a length that you determine.
Tap 6-Digit Numeric Code to use a numbers-only passcode that contains six characters. This is the default, and will only appear on the menu if you've selected another option

Axel F.

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Answer 2

Kaijuman Author

Level 1

37 points

Mar 14, 2023 7:29 PM in response to Axel Foley

Unfortunately I see NO "passcode options" ... ¯\_(ツ)_/¯

When I tap on Change Password, it asks for my old one, then to put in a new one. I've looked all through and I don't see the option.

I get a full keyboard that pops up from the bottom and it looks like it might be covering it up.

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Answer 3

Kaijuman Author

Level 1

37 points

Mar 14, 2023 7:48 PM in response to Kaijuman

Hi, I had to go back and add this because I figured out what the problem was.

I started a new job which required a Microsoft authenticator app for my phone. In the process, another management portal app was also added which changed the accessibility to my iPhone.

I had to delete the app (I didn't really need it) and now everything is back to normal.

Thanks for the reply! The info still helped!

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Answer 4

Axel Foley

Level 10

149,592 points

Mar 14, 2023 9:50 PM in response to Kaijuman

I am glad that you came back and responded. This is because my response to your “I see NO passcode options” would have been that you probably have a management profile installed by an app from your employer or school. You figured the issue out and posted here. Thanks for that.

Axel F.

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Passcode now changed

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