iCloud Duplicates or on Mac Duplicates?

I'm confused over where to save files because there are duplicates of apparently the same thing - on on the Mac and the other in iCloud. Does this happen automatically? Why? Can this be managed so it's not so bloody confusing? Is there a reason to have both? If not, how does one remove one? I still use paper files in my work, to a large degree, and it's the same thing as if I opened the file drawer and there were 2 folders each with the same label. Where do I file?


Thank you.

iPad Pro, iPadOS 16

Posted on Mar 13, 2023 12:09 PM

Reply
3 replies

Mar 14, 2023 05:38 PM in response to JayMiller3

Hi JayMiller3,


Thank you for participating in the Apple Support Communities. We understand you have questions about how iCloud Drive works. This article explains more about this: Access and manage your files in iCloud Drive.


"When you sign in to iCloud, you have access to iCloud Drive. With iCloud Drive, you can keep files and folders up to date across all of your devices, share files and folders with friends, family, or colleagues, and more.

You can store files* in iCloud Drive as long as they're 50GB or less in size and you don't exceed your iCloud storage limit. If you need more iCloud storage, you can upgrade to iCloud+. With iCloud+, you can also share iCloud storage with your family, without sharing your files. Learn more about prices in your region.

*Avoid storing app folders, libraries, .tmp, .vmdk, .vmware, .vbox, .vm, and .pvm files in iCloud Drive.


Access your files in iCloud Drive

Sign in to iCloud with the same Apple ID on all of your devices. Then you can access your files in iCloud Drive in a number of ways.


On your Mac

You can access iCloud Drive in the Finder on your Mac.

When you add your Desktop and Documents folders to iCloud Drive, you can access all of the files in those folders anywhere you use iCloud. Learn more about adding Desktop and Documents to iCloud Drive


On your iPhone, iPad, or iPod touch

If you're on a device with iOS 11 or later, you can access your files from the Files app.


On iCloud.com

From a supported browser, sign in to iCloud.com with your Apple ID.


On your PC

On your PC with Windows 10 or later and iCloud for Windows, you can go to iCloud Drive in File Explorer.


Work with iCloud Drive files offline

If you're about to go offline, you can download iCloud Drive files locally to work on while you're not connected to the internet.


On your Mac

  1. Click iCloud Drive in the sidebar of any Finder window. 
  2. Open the file, or control-click the file, then select Download Now. 
  3. Any changes you make to the file will automatically upload to iCloud Drive when you're back online. 

On your iPhone, iPad, or iPod touch

  1. Open the Files app. 
  2. Go to the file that you want to store on your device.
  3. Tap the file to download it, or touch and hold the file, then choose Download .
  4. Any changes you make to the file will automatically upload to iCloud Drive when you're back online.


On iCloud.com

  1. Sign in to iCloud.com.
  2. Open iCloud Drive.
  3. Find and select the file.
  4. Click Download at the top of the page or double-click the file. The document downloads to your default downloads location.
  5. After making changes to the file, upload the saved copy back to iCloud Drive on a computer.


On your PC

If you turned on iCloud Drive using iCloud for Windows on a PC, you can pin a file or folder to keep it downloaded to your device. Any changes you make to the file will automatically upload to iCloud Drive when you're back online."


Take care.

Mar 15, 2023 07:41 AM in response to JayMiller3

Hi JayMiller3,


We'd like to know more about this issue so we can be clear on the steps that could help.


Where are you seeing the duplicate files. Are you using Desktop and Documents on your Mac? Below you can see a short description of what happens when store this folder in iCloud. You can then follow this link to learn more information about it: Add your Desktop and Documents files to iCloud Drive - Apple Support


Add your Desktop and Documents files to iCloud Drive
Learn how to share your files from your Mac Desktop and your Documents folder to all of your devices with iCloud Drive.

An image of a MacBook Air with iCloud Drive open with Desktop and Documents folders, and an iPhone with the Desktop folder open. 
When you store your Desktop and Documents folder in iCloud Drive, you can access files from your Mac on all your devices. That means you can start a document on your Desktop, then work on it later from your iPhone, iPad, or iPod touch and on iCloud.com. Everything automatically stays up to date everywhere.
Before you begin, just make sure that you set up iCloud on your iPhone, iPad, or iPod touch and that you set up iCloud on your Mac


If you are using the Desktop and Documents folder, it's expected to see files on both your Mac and your iCloud. Let us know if this is what you're experiencing and we'll continue from here.


Cheers!


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