Hello William M.,
Thank you for reaching out in Apple Support Communities. If you haven't tried yet, we recommend to use Disk Utility on your Mac to gather more details of the storage. Here's how:
Get detailed information about a disk in Disk Utility on Mac
When you select a storage device, container, or volume in the Disk Utility sidebar, information about it is displayed on the right. Click the Info button
in the toolbar to get even more details about the selected item.
The information provided about an item depends on the type of item selected. The information can include:
* Location of the disk or volume (internal or external)
* Format being used
* Total capacity
* Amount of space available, which can include both free space and “purgeable space”—or space that macOS can free up when needed by removing files from your computer (you can’t manually remove the files that are designated purgeable, but macOS removes them as space is required)
* Where the volume is mounted
* Self-Monitoring Analysis and Reporting Technology (S.M.A.R.T.) status, which is the disk’s general working condition
This can help you to gather more details of what might possibly be using the storage space on your Mac: Get detailed information about a disk in Disk Utility on Mac - Apple Support
If that doesn't help, we recommend to contact Apple Support. They can review this further. You can contact them by using this link here: Apple - Get Support
Kind regards.