Music sync Mac to iPhone incomplete

I am trying to sync music that is downloaded to my Mac to my iPhone but some albums are not syncing.


When I sync from my Mac (via Finder -> Music -> select albums -> Sync), it appears that all selected albums have synced to the iPhone (when looking at the iPhone content via the Music application on my Mac). But when I go to Music on the iPhone all the albums not there.


Some of the albums that do not sync were purchased on iTunes. Some were ripped from CD.

Yet those that do sync were also include those purchased on iTunes and or ripped from CD. So it doesn't appear to be the original source.


When I look at the music file types that are stored in the .../Music/iTunes/iTunes Media folder, they are mp3 or m4a. Both types are among the songs that sync and both types are among the songs that do not sync. So it doesn't appear to be the file type.


I've tried removing all music from my iPhone and re-syncing. This didn't work. And the same albums are missing.

I've tried dragging missing albums onto the iPhone from within the Music application on my mac. But this didn't work (possibly because that application seems to recording the music as already on the iPhone).


Mac Mini (late 2014) macOS Monterey; Music version 1.2.5.7

iPhone SE (3rd gen) iOS 16.3.1; Music app is up to date (I cannot see where the version number is)


Any thoughts?

iPhone SE (3rd generation)

Posted on Mar 11, 2023 9:00 PM

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Mar 13, 2023 5:17 PM in response to rnd20

Hi rnd20,


Thank you for participating in the Apple Support Communities. If you are having issues syncing your music, here are steps that may be useful:


1. Restart your device to see if the issue is still there: Shut down or restart your Mac - Apple Support

2. Confirm that your device is using the most recent software to rule out the older one: Update macOS on Mac - Apple Support

3. Try the steps here to see if they help: Use Sync Library to access your music library across your devices - Apple Support

4. Contact Apple Support here if you need further support: Contact - Official Apple Support


Have a great day.



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Mar 17, 2023 8:25 PM in response to lexOS1

Hi lexOS1


Thanks for trying to help. Unfortunately...

  1. I had already tried restarting both iPhone and Mac.
  2. My Mac and iPhone are as up-to-date as they can be (my Mac is too old for Ventura). If syncing Music no longer works reliably on Monterey, that's disappointing but nothing I can do about it.
  3. The Sync Library instructions indicate they are for Apple Music subscription. I do not subscribe. I am syncing music files that are on my Mac. This might be why the menu options described on that webpage are not available when I go with Settings -> Music (iPhone) or Music -> Preferences (Mac).


I'll see if Apple Support can help.


rnd20



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Music sync Mac to iPhone incomplete

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