Music not listing on watch app

I have seen my issue described exactly by others but I have not seen a solution. For the past year the music section of the watch app on the phone (10) lists a single album with a continuous circle as if it’s trying to install. I can add music to the watch but it immediately disappears from the phone app list so there’s no way to uninstall music from the watch. I have reset both devices and just replaced my watch with a series 8 that made no difference. The problem seems to be with the watch app itself on the phone. Is there a solution?