Apple Pencil 1st generation stopped working

I have an Apple Pencil purchased in January of this year. I used it without any problems for a few days. Last week, I charged it to 30% before I tried to use it. On the Bluetooth settings it said not connected. It then showed up on the charging widget but was not charging.


l tried to reconnect but had no success. I then tried forgetting the device. Now, the pencil is not visible on Bluetooth and hence cannot connect. I have tried charging the pencil on a cable and not the iPad, without any success. Please advise me as to what to do.

Apple Pencil (1st generation)

Posted on Mar 11, 2023 12:26 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Mar 11, 2023 12:34 PM

This support page may be helpful with (re)pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may now be irretrievably damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. 


It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.

Genius Bar Reservation and Apple Support Options - Apple


Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can sometimes resurrect a dead Pencil battery.

2 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Mar 11, 2023 12:34 PM in response to nhn1

This support page may be helpful with (re)pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may now be irretrievably damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. 


It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.

Genius Bar Reservation and Apple Support Options - Apple


Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can sometimes resurrect a dead Pencil battery.

Reply

Mar 11, 2023 12:29 PM in response to nhn1

You may want to try scheduling a Genius Bar appointment. Here's a link to get started:

Genius Bar Reservation and Apple Support Options - Apple



Have you tried doing a "Force Restart" of your iPad? Sometimes this gives the iPad a well-needed "kick" lol!

Force restart iPad - Apple Support


Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Pencil 1st generation stopped working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.