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Esim-Eid Number

my iphone 12 pro max dosen't have eid number what should i do for eid number ?

iPhone 12 Pro Max, iOS 16

Posted on Mar 11, 2023 3:57 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 12, 2023 3:25 PM

Hello Sunilraj230,


Welcome to Apple Support Communities. 


We understand that you’re not seeing an EID on your iPhone 12 Pro Max. We are happy to help.


Are you looking for the EID to activate the eSIM in your iPhone? You can locate the EID at Settings > General > About > EID. If you’re unable to activate eSIM, please try the steps here: If you can't set up an eSIM on your iPhone - Apple Support

"Follow these steps

Go to Settings > General > About and look for any numbers under EID. If there are no numbers, contact Apple Support.

After following each step below, open Control Center by swiping down from the upper-right corner of the screen. Check if your carrier appears in the status bar. If not, go to the next step.

  1. Turn Airplane Mode on and off.
  2. Go to Settings > Cellular and check if the number you're trying to activate is shown. If it is, turn off the line and then turn it back on again.
  3. Restart your device or devices.

If you still can't set up your eSIM, contact your carrier."


Let us know if you have further questions.


Take care.

1 reply
Question marked as Top-ranking reply

Mar 12, 2023 3:25 PM in response to Sunilraj230

Hello Sunilraj230,


Welcome to Apple Support Communities. 


We understand that you’re not seeing an EID on your iPhone 12 Pro Max. We are happy to help.


Are you looking for the EID to activate the eSIM in your iPhone? You can locate the EID at Settings > General > About > EID. If you’re unable to activate eSIM, please try the steps here: If you can't set up an eSIM on your iPhone - Apple Support

"Follow these steps

Go to Settings > General > About and look for any numbers under EID. If there are no numbers, contact Apple Support.

After following each step below, open Control Center by swiping down from the upper-right corner of the screen. Check if your carrier appears in the status bar. If not, go to the next step.

  1. Turn Airplane Mode on and off.
  2. Go to Settings > Cellular and check if the number you're trying to activate is shown. If it is, turn off the line and then turn it back on again.
  3. Restart your device or devices.

If you still can't set up your eSIM, contact your carrier."


Let us know if you have further questions.


Take care.

Esim-Eid Number

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