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Marianaa20_ Author

Level 1

4 points

How do i fix this problem?

Why do i keep getting a message saying “my account has been disabled in the app store and itunes”?

iPhone 11 Pro Max, iOS 16

Posted on Mar 10, 2023 6:37 AM

Top-ranking reply

Limnos

Level 10

418,861 points

Posted on Mar 10, 2023 6:38 AM

Hello,

You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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How do i fix this problem?

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