Why does my google apps keep crashing? It started when I updated my phone

After update 16.3.1 on Iphone 14 pro, both the google gmail app and the google maps app will only open for 30-45 secs. then crash and close.

closing and reopening, deleting and reinstalling, restart iphone and hard reset DO NOT WORK.

iPhone 14 Pro

Posted on Mar 9, 2023 06:14 AM

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Question marked as Top-ranking reply

Posted on Mar 10, 2023 09:03 AM

Greetings JOSHNATX, 


Since the issue is persisting beyond those steps, the next step is to reach out to the app developer. Given that you mentioned they are both apps from Google, it may be a situation where you can make one outreach for both. How to contact an app developer


Contact the developer of an iOS, iPadOS, or watchOS app
1. Open the App Store on your iPhone or iPad.
2. Search for the app, then tap it. If you can't find it, tap the account button or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.


Here are also the links from the App Store for their support sites, for ease of access. 

Gmail: Private and secure email at no cost | Google Workspace

iPhone & iPad - Gmail Help

About – Google Maps

Google Maps Help


Thanks. 

1 reply
Question marked as Top-ranking reply

Mar 10, 2023 09:03 AM in response to JOSHNATX

Greetings JOSHNATX, 


Since the issue is persisting beyond those steps, the next step is to reach out to the app developer. Given that you mentioned they are both apps from Google, it may be a situation where you can make one outreach for both. How to contact an app developer


Contact the developer of an iOS, iPadOS, or watchOS app
1. Open the App Store on your iPhone or iPad.
2. Search for the app, then tap it. If you can't find it, tap the account button or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.


Here are also the links from the App Store for their support sites, for ease of access. 

Gmail: Private and secure email at no cost | Google Workspace

iPhone & iPad - Gmail Help

About – Google Maps

Google Maps Help


Thanks. 

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Why does my google apps keep crashing? It started when I updated my phone

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