Connection to airport wifi with i-phone 14

I was unable to access the free airport wifi with my i-phone 14 at two separate airports today. This is not an "on the plane" problem. It is in the terminal. Each time I got a message that I was unable to connect to the internet. Thanks.


iPhone 14

Posted on Mar 8, 2023 6:14 PM

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Posted on Mar 8, 2023 6:16 PM

Did you log in to the airport Wi-Fi? It won’t connect to the Internet until you do. See→Use captive Wi-Fi networks on your iPhone, iPad, or iPod touch - Apple Support

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Mar 8, 2023 6:21 PM in response to Ste57phen

Ste57phen Said:

"Connection to airport wifi with i-phone 14: I was unable to access the free airport wifi with my i-phone 14 at two separate airports today. This is not an "on the plane" problem. It is in the terminal. Each time I got a message that I was unable to connect to the internet. Thanks."

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Some thoughts...

Troubleshooting iPhone WiFi not Working:

Try The Following the the Order Provided:


I. Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi Network - Apple Support


II. What Else to Try:

A. Restarting the iPhone:

If any changes were made (i.e. Installed Apps), then Settings (i.e Wf-Fi), may have become manipulated technically. So, try restarting the iPhone:

  1. Go To: Settings
  2. Tap: General
  3. Tap: Shut Down
  4. Slide: Your Finger to the Right


B. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference. Cellular always overrules Wi-Fi.


C. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More
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Connection to airport wifi with i-phone 14

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