Universal Clipboard not working

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Level 1

4 points

Universal Clipboard not working

Hi,

The matter in question involves a MacBook Air 2020, an iPhone 11, and an iPad 9th generation. I'm running the newest updates. I have checked to make sure handoff and Bluetooth is turned on for both devices. All other universal control functions work among three devices except for Universal Clipboard, which only works between iPad and iPhone but not between Mac and any other devices. Does anyone know any troubleshooting I should try or any possible known solutions?

Many Thanks,

Ben

MacBook Air 13″, macOS 13.1

Posted on Mar 8, 2023 01:06 PM

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Answer 1

BDAqua

Level 10

250,025 points

Mar 8, 2023 01:26 PM in response to Ben590

Start with this of M1 or M2 Mac...

On your Mac, choose Apple menu > Shut Down.

Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.

Press and hold the power button on your Mac until “Loading startup options” appears.

Select a volume.

Press and hold the Shift key, then click Continue in Safe Mode.

The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.

Restart normally.

Start with this if IntelMac...

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.

Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

Still a problem?

To find out if it's system wide or user specific, try this...

Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.

Does it work in the new account?

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Universal Clipboard not working

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