Apple TV Bluetooth not connecting

Hello,

Our Apple TV is on latest update, but the Bluetooth has stopped working. Earbuds are updated as well.


I’ve tried to connect several different pairs of earbuds and get the same message: “Make sure earbuds are turned on and in range” They are.


I turned off my iPhone Bluetooth to make sure Apple TV is the only Bluetooth device trying to connect. I’ve tried everything in Apple support and none work.


The last time this happened, I found the network connected to 5G, but that is not the case now.


Any tips out there to help me

connect again? Thanks so much-

Posted on Mar 8, 2023 11:31 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 9, 2023 08:40 AM

Hi there modivo,


Start by making sure that the Bluetooth headset is being paired correctly to your Apple TV. You can look over the information offered here to pair your Bluetooth headset to your Apple TV: Use Bluetooth accessories with your Apple TV - Apple Support. This page is a great resource because it offers information on how to set up and pair a Bluetooth device to your Apple TV, along with troubleshooting steps to help resolve issues with connecting a Bluetooth device to your Apple TV.


If you are pairing the device correctly and still have an issue, follow the steps under the section labeled "If you can't pair a Bluetooth accessory or if it loses connectivity."


Follow these steps. After each step, see if you still need help.

1. Make sure that you're in range of your Apple TV and there isn't interference in the area.
2. Check that your accessory is fully charged and powered on.
3. Make sure that the software on your Bluetooth accessory and your Apple TV is up to date. For example, if you have Beats wireless headphones, check for firmware updates.
4. Move your Apple TV to a different location near your television.
5. Look for your accessory in Settings > Remotes and Devices > Bluetooth. If you see it but you can’t connect to it, use the steps above to unpair your accessory. Then try to pair it again.
6. If you need more help connecting or using a Bluetooth accessory with your Apple TV, contact the manufacturer of the accessory.


We hope this information helps you out.


Cheers!

Similar questions

1 reply
Question marked as Top-ranking reply

Mar 9, 2023 08:40 AM in response to modivo

Hi there modivo,


Start by making sure that the Bluetooth headset is being paired correctly to your Apple TV. You can look over the information offered here to pair your Bluetooth headset to your Apple TV: Use Bluetooth accessories with your Apple TV - Apple Support. This page is a great resource because it offers information on how to set up and pair a Bluetooth device to your Apple TV, along with troubleshooting steps to help resolve issues with connecting a Bluetooth device to your Apple TV.


If you are pairing the device correctly and still have an issue, follow the steps under the section labeled "If you can't pair a Bluetooth accessory or if it loses connectivity."


Follow these steps. After each step, see if you still need help.

1. Make sure that you're in range of your Apple TV and there isn't interference in the area.
2. Check that your accessory is fully charged and powered on.
3. Make sure that the software on your Bluetooth accessory and your Apple TV is up to date. For example, if you have Beats wireless headphones, check for firmware updates.
4. Move your Apple TV to a different location near your television.
5. Look for your accessory in Settings > Remotes and Devices > Bluetooth. If you see it but you can’t connect to it, use the steps above to unpair your accessory. Then try to pair it again.
6. If you need more help connecting or using a Bluetooth accessory with your Apple TV, contact the manufacturer of the accessory.


We hope this information helps you out.


Cheers!

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Apple TV Bluetooth not connecting

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