How can I reset my Apple ID balance in order to change my payment and region?

—First—

Make a request to zero out any remaining balance on your account by contacting Customer Support by phone or chat:

• Chat now or call 1-800-APLCARE.
• International Support.

—Next—

Cancel your subscriptions and wait until the end of the subscription period. 

—Then—

Click ▶︎ Change Region. 🌐

Hey there,

We are users like you not official Apple support!

You have to contact Apple Support and ask them to zero your balance ☞Contact Apple for support and service - Apple Support

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