MagSafe Charger stops charging phone

Charges my watch but no longer charges my phone after 30 seconds. How to fix?

iPhone 14

Posted on Mar 6, 2023 8:51 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 8, 2023 10:14 AM

Hello Mardollar,


Thank you for reaching out to Apple Support Communities.


These steps may help you with your Wireless charging issues:


"Learn more

  • Learn about charging with the MagSafe Charger and MagSafe Duo Charger.
  • Wireless charging uses magnetic induction to charge your iPhone. Don't place anything between your iPhone and the charger. Magnetic mounts, magnetic cases, or other objects between your iPhone and the charger might reduce performance or damage magnetic strips or RFID chips like those found in some credit cards, security badges, passports, and key fobs. If your case holds any of these sensitive items, remove them before charging or make sure that they aren’t between the back of your iPhone and the charger.
  • If your iPhone isn't charging or is charging slowly and your iPhone has a thick case, metal case, or battery case, try removing the case.
  • If your iPhone vibrates—when it gets a notification, for example—your iPhone might shift position. This can cause the charging mat to stop providing power to your iPhone. If this happens often, consider turning off vibration, turning on Do Not Disturb, or using a case to prevent movement.
  • Depending on the charging mat you have, you might hear faint noises while your iPhone charges.
  • Your iPhone might get slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above 80 percent. Your iPhone will charge again when the temperature drops. Try moving your iPhone and charger to a cooler location.
  • Your iPhone won't charge wirelessly when connected to USB. If your iPhone is connected to your computer with USB, or if it's connected to a USB power adapter, your iPhone will charge using the USB connection."


More details can be found here: How to wirelessly charge your iPhone


If the issue persists, can you provide a few more details? Are you able to test with another wireless charger? Are you able to test without a case? Also, when did you first notice this?


Cheers!



1 reply
Question marked as Top-ranking reply

Mar 8, 2023 10:14 AM in response to Mardollar

Hello Mardollar,


Thank you for reaching out to Apple Support Communities.


These steps may help you with your Wireless charging issues:


"Learn more

  • Learn about charging with the MagSafe Charger and MagSafe Duo Charger.
  • Wireless charging uses magnetic induction to charge your iPhone. Don't place anything between your iPhone and the charger. Magnetic mounts, magnetic cases, or other objects between your iPhone and the charger might reduce performance or damage magnetic strips or RFID chips like those found in some credit cards, security badges, passports, and key fobs. If your case holds any of these sensitive items, remove them before charging or make sure that they aren’t between the back of your iPhone and the charger.
  • If your iPhone isn't charging or is charging slowly and your iPhone has a thick case, metal case, or battery case, try removing the case.
  • If your iPhone vibrates—when it gets a notification, for example—your iPhone might shift position. This can cause the charging mat to stop providing power to your iPhone. If this happens often, consider turning off vibration, turning on Do Not Disturb, or using a case to prevent movement.
  • Depending on the charging mat you have, you might hear faint noises while your iPhone charges.
  • Your iPhone might get slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above 80 percent. Your iPhone will charge again when the temperature drops. Try moving your iPhone and charger to a cooler location.
  • Your iPhone won't charge wirelessly when connected to USB. If your iPhone is connected to your computer with USB, or if it's connected to a USB power adapter, your iPhone will charge using the USB connection."


More details can be found here: How to wirelessly charge your iPhone


If the issue persists, can you provide a few more details? Are you able to test with another wireless charger? Are you able to test without a case? Also, when did you first notice this?


Cheers!



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MagSafe Charger stops charging phone

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