Apple Watch Ultra and Shokz OpenRun Pro

Hello, I have been having connection problems between my Apple Watch Ultra and the Open Run Pro headphones from Shokz for weeks. While the devices can be connected, there are always interruptions when transferring music, so that the headphones cannot actually be used in conjunction with the Ultra. I have tried all the usual solutions (resetting the headphones/Ultra, updating the firmware, re-pairing, etc.). The headphones work perfectly with the iPhone (14 Pro Max). Does anyone have similar problems? Kind regards, Moritz

Apple Watch Ultra

Posted on Mar 6, 2023 05:52 AM

Top-ranking reply

Neil22R

Community Specialist

Posted on Mar 7, 2023 04:44 PM

Hello moki1967,

Thanks for reaching out to us for help with this connection issue between your Apple Watch Ultra and Open Run Pro headphones.

You have already performed some great trouble shooting to try and resolve this. Next, aside from contacting the headphone manufacturer, we'd recommend Contact Apple for support and service for some additional options.

Cheers.

View in context

Apple Watch Ultra and Shokz OpenRun Pro

Similar questions