App Store

Sometimes when k go in the AppStore it infinite loads when I try and download an app. Also when I try and click on my profile in the App Store to see my purchases it infinite loads also.

iPad, iPadOS 15

Posted on Mar 5, 2023 11:41 AM

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Question marked as Top-ranking reply

Posted on Mar 5, 2023 12:33 PM

Please check the network connection:

You need to have a good Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


see also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

1 reply
Question marked as Top-ranking reply

Mar 5, 2023 12:33 PM in response to Ablenno

Please check the network connection:

You need to have a good Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


see also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

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