New Macbook Pro M2 (2022) frequently freezes and restarts itself.

It's the 16GB version with 512GB drive.

No problems found using the diagnostic tool or disk ultility.


The crash log starts with:

panic(cpu 3 caller 0xfffffe00273f0420): 


Anyone else had this issue? Do I trade it in?

MacBook Pro Apple Silicon 2023

Posted on Mar 5, 2023 04:53 AM

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7 replies

Mar 5, 2023 06:57 AM in response to KzafSweetValley

Kernel Panic Reports are stored at:

/Library/Logs/DiagnosticReports


If you copy and paste that string into:

Finder > Go menu > Go to Folder


it will take you to where those reports are stored.


They are named with Date&Time and start or end in ‘panic’

If you find one, please post the entire report here, by using the “additional text” Icon in the reply footer (looks like a paper with writing).


Please don’t post more about 20 lines of any other types of reports — they are interminable, and any information useful for this purpose is on the first screenful.


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If the above is just "word-salad" to you, just ask and Readers can explain a bit more.

Mar 6, 2023 05:14 AM in response to Grant Bennet-Alder

Is there a way to check which software it could be?


Had a call with Apple support (which were extremely professional) and they took a look at some of the logs and activity monitor. They couldn't find anything - though. They suggested to update my drivers in safe-mode. I'll see if that fixes it or not, otherwise I'd have to trade it in ofcourse.

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New Macbook Pro M2 (2022) frequently freezes and restarts itself.

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