iPhone Charging Port
My iPhone 11 Pro charging port is loose. It's difficult to maintain a good connection for charging. Can it be fixed or do I need to replace my phone?
TIA
iPhone 11 Pro
My iPhone 11 Pro charging port is loose. It's difficult to maintain a good connection for charging. Can it be fixed or do I need to replace my phone?
TIA
iPhone 11 Pro
By "loose" do you mean that the cable won't stay in? If so, it's likely that there's something in the port. Under a bright light, with a magnifier, if you have one, use a non-conductive tool such as a wooden toothpick to clean out any pocket lint or other debris that may have gotten mashed into the port. Some of it may have gotten stuck all the way in the back. It's also astonishing how much crud can get lodged there.
By "loose" do you mean that the cable won't stay in? If so, it's likely that there's something in the port. Under a bright light, with a magnifier, if you have one, use a non-conductive tool such as a wooden toothpick to clean out any pocket lint or other debris that may have gotten mashed into the port. Some of it may have gotten stuck all the way in the back. It's also astonishing how much crud can get lodged there.
I had looked inside and couldn't tell that there was that much dust/lint in there. The toothpick removed a bunch, and it appears that removing it allows the charging cable to insert fully and not fall out or easily disengage. I think the problem is solved! Thanks!
RoadKill_Bill wrote:
I had looked inside and couldn't tell that there was that much dust/lint in there.
My brother had the same problem. I cleaned out the port in front of him and showed him the pile of lint. He was amazed.
I'm glad it's working again.
Schedule an appointment at your Apple Store Genius Bar and they'll determine the right course of action.
iPhone Charging Port