Dropped phone and black screen

I dropped my phone x a meter high and it fell onto tile flat on its face. But when I picked it up the screen was green and black and like glitching. Is there anyway I can save it?

iPhone X, iOS 16

Posted on Mar 2, 2023 07:26 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 2, 2023 07:30 AM

Get Apple to have a look at it:


Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations - Apple


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID


This article talks about a black screen problem but it may be yours is beyond what this article talks about If your iPhone won't turn on or is frozen - Apple Support


If you cannot get to an Apple store, see --> iPhone Repair & Service - Apple Support




1 reply
Question marked as Top-ranking reply

Mar 2, 2023 07:30 AM in response to kally49

Get Apple to have a look at it:


Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations - Apple


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID


This article talks about a black screen problem but it may be yours is beyond what this article talks about If your iPhone won't turn on or is frozen - Apple Support


If you cannot get to an Apple store, see --> iPhone Repair & Service - Apple Support




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Dropped phone and black screen

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