Contents of emails take 10-15 minutes to display.

I have no problem receiving or sending email, however, when I open an email, it takes 10-15 minutes before the contents of the email appear. I have reloaded my iOS Monterey plus checked my mail settings. When I reinstalled my iOS, things seemed to improve for about 2 days then back to the same problem. I use Safari browser.

Posted on Mar 1, 2023 09:02 AM

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2 replies

Mar 3, 2023 11:14 AM in response to joebalo

Hi there joebalo,


If it is taking longer than expected for an email to load in Safari, the first thing we'd recommend is to see if this occurs in the Mail app as well. This will help us isolate whether the email account(s) or the network connection is responsible for what's happening. This shows how to add an email account to the Mail app and use it: Add email accounts in Mail on Mac


If this also occurs in the Mail app, try connecting your Mac to another network to test if this persists. Also, let us know if this occurs with multiple email accounts or only with a specific email account. That will help us narrow down what's happening further.


Cheers!


Mar 3, 2023 01:08 PM in response to joebalo

Download and run Etrecheck. Be sure to give it Full Disk access before running.



Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


Copy the report


and use the Additional Text button to paste the report in your reply.



Then we can evaluate the report to see if we can determine the cause of the problem.


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Contents of emails take 10-15 minutes to display.

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