There is a problem with the true depths camera on my iPhone XS 11

After my last update this phone determined there was an issue with the True Depth camera

iPhone XS Max, iOS 16

Posted on Feb 28, 2023 6:51 PM

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Feb 28, 2023 8:05 PM in response to Abej1018

According to Apple:

Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.


As a result, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?


Click ▶︎ Check Repair Status. 🔧

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There is a problem with the true depths camera on my iPhone XS 11

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