Can’t find Save Image or Save Video in share menu

Hi Geert De Craene,

The article How to use Shared Albums in Photos on your iPhone, iPad, and Mac outlines the steps to save a photo or video from a shared album as:

"Save photos and videos from a shared album

When you share photos and videos with someone, they can save shared items to their own library.

1. Tap the photo or video.
2. Tap the Share button .
3. Tap Save Image or Save Video."

If you are in the Shared album and using those steps is not returning the expected results, contact Apple Support directly to investigate further.

Regards.

Hi Geert De Craene,

It sounds like you are not seeing the options to save the photo to your iPhone.

If not, please be sure to reach out to Apple using: Contact - Official Apple Support

They will be able to look into this with you further to find out why the options not appearing.

Take care!