how do I get rid of a buzzing sound that others hear when i am on facetime or zoom?
When i am on facetime or zoom, the person on the other hand hears a loud buzzing sound and i have to hang up.
How do i get rid of this?
MacBook Air 13″, macOS 10.15
Question marked as
User profile for user:
Lindsay_B.
User level:
Community Specialist
Hey there sharone240,
Thanks for visiting the Apple Support Communities.
Based on what you've described, it sounds like there may be a microphone issue. To help us confirm this, and to further isolate the issue if it is not the microphone, we'd like to offer the following troubleshooting steps:
- See if the issue occurs in a new user account: Add a user or group on Mac - Apple Support
- If you're using an external microphone (such as a USB- or Bluetooth-connected microphone or headset), see if the issue occurs with the internal microphone.
- If the issue is occurring with the internal microphone and you have not checked an external one, please see if it persists with a headset or other external microphone.
If you still need help after that, please don't hesitate to respond back.
Best!