WRITE app problem
Just tapped the WRITE icon to use the app, but screen just flashes and reverts to the icon.
It won’t open. Have I lost all the content I’ve created?
User profile for user:
bbesspete
User level:
Community Specialist
Hey tedfromgrandfalls-windsor,
We recommend the following steps suggested by Apple for issues with third party apps: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
- "Force the app to close. Then open the app to see if it works as expected.
- Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
- To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
- Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."
If you are concerned about data loss, we recommend reaching out to the App Developer directly before deleting and redownloading the app: How to contact an app developer - Apple Support
Take care.