can't update icloud to 14.1

I have a windows 10 pc and despite uninstalling and reinstalling icloud twice, I'm still getting an error message when I click on icloud settings - upgrade to icloud for windows 14.1 failed. please reboot and try again. error 101.

I have updated the store library also. My computer is fully up to date.

It's really ridiculous that I'm expected to be some kind of computer whizz trying to figure out this. I have hopefully fixed it on my windows 11 laptop, and this pc doesn't meet the requirements to upgrade to 11.

Windows, Windows 6

Posted on Feb 25, 2023 08:52 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 27, 2023 06:54 PM

Hi caterina208,


Thank you for participating in the Apple Support Communities. If you are having issues using iCloud, here are a few steps that may be useful:


1. Restart your device to see if the issue is still there.

2. Confirm that your device meets the system requirements: System requirements for iCloud - Apple Support

3. Try the steps here to see if they help: Set up and use iCloud for Windows - Apple Support

4. Contact Apple Support here if you need further support: Contact - Official Apple Support


Have a great day.




2 replies
Question marked as Top-ranking reply

Feb 27, 2023 06:54 PM in response to caterina208

Hi caterina208,


Thank you for participating in the Apple Support Communities. If you are having issues using iCloud, here are a few steps that may be useful:


1. Restart your device to see if the issue is still there.

2. Confirm that your device meets the system requirements: System requirements for iCloud - Apple Support

3. Try the steps here to see if they help: Set up and use iCloud for Windows - Apple Support

4. Contact Apple Support here if you need further support: Contact - Official Apple Support


Have a great day.




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can't update icloud to 14.1

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